Team

Myself, Project Manager, 3 Developers

My Role

User Research, UX/UI Design, Prototyping

Duration

2.5 Months

Background

Since 2021, I have worked as a vendor for AWS Asia-Pacific, handling strategy, design and production across social media ad campaigns and website redesigns. In 2024, the AWS Enterprise Hub needed a refresh to align with updated global branding guidelines and address declining engagement metrics.

Pre 2024 Layouts

The previous layouts were outdated and did not align with the new AWS branding guidelines. The site structure made it difficult for users to find relevant content, resulting in low engagement and short session times.

User Research

I analysed site analytics, gathered user and stakeholder feedback, and ran design sprints to understand navigation pain points. The primary user profile was male, between the ages of 35-50, from an IT background.

Avg. Session Time (Before)

1 min 20 secs

Article CTR (Before)

6%

Wireframes

Wireframes were developed based on research findings, with a focus on giving the hero article prominence and restructuring navigation to match how users actually consumed content on the platform.

UI Design & Accessibility

The final UI design focused on visual clarity, WCAG alignment and consistent integration of AWS's updated global branding and colour themes. Every design decision was grounded in the research findings to ensure the refresh addressed real user needs.

Results

The redesign delivered measurable improvements across key engagement metrics, validating the research-driven approach.

Avg. Session Time (After)

2 min 45 secs

Article CTR (After)

12%